Ask a Librarian

Find what you need in our searchable FAQ.

Do you have Martin Luther King resources?

649 views   |   61   79   |   Last updated on Aug 11, 2015   

Martin Luther King Jr. Resources All of these resources can be found in NC LIVE. . NC LIVE is a collection of library resources that librarians have reviewed for quality. These can be used as a reliable alternative to sites like Wikipedia and Google. NC LIVE requires a password which your teacher will provide you with. If your teacher doesn't have a password, please let us know ... read more

How can I research these topics?

The Great Depression 
Disenfranchisement of Native Americans 
Civil Rights Movement

602 views   |   60   72   |   Last updated on Oct 22, 2013   

There is a lot of information on these topics. To help you organize it, let's think of them by type:1. Online Encyclopedias 2. eBooks3. Articles in databases4. Quality online sourcesAll of these can be found online and through, here's how:1. EncyclopediasFunk and Wagnalls Encyclopedia: Research Center: read more

I am looking for legal information. Can you help me find a law? 

592 views   |   56   72   |   Last updated on Oct 04, 2013   

NCknows is not staffed with legal professionals. We are librarians who have no legal training or expertise and cannot offer any legal advice or counsel in any way. For those looking for local laws, you can use the North Carolina General Assemblies' website here: For those looking for legal help, please try a local lawyer or try Legal Aid North Carolina: http://www.lega... read more

Are you real or a robot? 

555 views   |   60   71   |   Last updated on Oct 02, 2013   

NCknows is staffed by real people. In this case, librarians from all over the state of North Carolina. This FAQ service is, of course, a robot.... read more

When are you open?

511 views   |   62   71   |   Last updated on Oct 02, 2013   

NCknows is open all day Monday through Friday and 8am-midnight Saturday and Sunday. Please check your local library's webpage for information about their hours. ... read more

Can you check my citations or works cited list? 

509 views   |   64   76   |   Last updated on Oct 03, 2013   

We cannot take final responsibility for any academic work, including works cited lists. However, we are more than happy to help you with them. Some things to consider: 1. : this site is very useful. It offers guides to all the major citation sites with plenty of examples and rules. 2. Citebuilder: there are many citebuilders out there that automaticall... read more

I need help downloading or playing my e-book through Overdrive.

480 views   |   57   70   |   Last updated on Oct 28, 2013 is our help page for Overdrive and NC Digital Library materials. You can also try NC LIVE's ebooks available to all NC residents: They have a help page here: read more

I need an article.

475 views   |   64   69   |   Last updated on Oct 02, 2013   

We can help you find articles through NC LIVE. NC LIVE has thousands of articles on a variety of topics designed for academic and public library users. For best results, let us know clearly what topic you are researching and whether the articles need to be scholarly or not.You can also try this:1. go to http://nclive.org2. Click articles, then consider trying Academic Search Complete (contains sch... read more

What is the state bird, seal, soil type, etc...

466 views   |   54   69   |   Last updated on Oct 02, 2013   

NCpedia maintains a page of state symbols. ... read more

I need a password to get into NC LIVE.

459 views   |   65   68   |   Last updated on Sep 30, 2013    NC LIVE

NC LIVE requires users to submit a password or library card # to use the service. If you need help with this, contact your local library or chat with us and we can guide you through it.... read more

What sort of questions can you answer? 

453 views   |   58   63   |   Last updated on Sep 30, 2013   

NCknows can help you with anything related to your library research. We can help you find and use articles, websites, ebooks, print books from your local library and much more. We are not, however, a homework tutoring service in that we can't provide direct help with math, science or writing questions. We can try to point you in the right direction however. ... read more

I owe fines and/or have overdue fines, who should I talk to? 

443 views   |   62   68   |   Last updated on Oct 02, 2013   

NCknows is unable to help with fines or overdue materials. If you need help with this, please contact the circulation desk at the library where these materials were checked out. ... read more

Do you have books on the  ASVAB,  SAT,  GRE, GED  tests?

429 views   |   63   57   |   Last updated on Aug 11, 2015   

NC LIVE provides these through their Learning Express Library. This resource includes practice tests as well as e-books to help you prepare.... read more

What book should I read next? Can you suggest a good book? 

418 views   |   58   71   |   Last updated on Oct 02, 2013   

Yes! We would love to. NCknows is staffed by experienced librarians who can suggest books you might like. We also use tools like Novelist Plus and other web resources to find books that you might like.  For best results, please list two or three of the sort of books you like. ... read more

Can I add NCknows to my library's website? 

414 views   |   57   60   |   Last updated on Oct 02, 2013   

If your library is eligible for participation in NC LIVE, then you are welcome to add a link to NCknows from any of your pages. However, please do not add a default link to NCknows. If you do so, we won't be able to count statistics for you or help your patrons with your unique resources. Instead please contact for more information on how to link to NCknows most effectively. ... read more

this is test

403 views   |   61   64   |   Last updated on Oct 04, 2013   

this is a test answer ... read more

How do I get a library card? 

401 views   |   58   78   |   Last updated on Sep 30, 2013   

To get a library card, contact your local public library. Every library has different policies on this although most are able to give you a card with a photo ID and proof of residence in the area they serve. This can be often be a bill or a lease addressed to you with your address on it. ... read more

How can I get book my library doesn't own? Can I suggest a purchase?

400 views   |   66   65   |   Last updated on Oct 04, 2013   

If your library doesn't own a book that you are looking for, you can request it through interlibrary loan. Almost all academic and public libraries offer this service to their patrons. You can ask about this at your local library. In addition, many public libraries encourage patrons to suggest purchases. However, if you are interested in getting materials in the quickest way possible, please use i... read more


384 views   |   67   63   |   Last updated on Oct 07, 2013   

answer... read more

Can I put a book on hold? 

379 views   |   64   61   |   Last updated on Oct 02, 2013   

Many libraries now offer this capability online. To check, go to your library's online catalog and search for a book. Often nearby you will see a link to "request item" or "request next available item" or "hold" or "reserve". In addition to holding this item, many services will ship the book to your closest library for you as well. For help with this, feel free to chat with NCknows. ... read more

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